For garage door operators
Garage door software that handles emergency, install, and recurring all in one calendar
Spring breaks at 6pm, install scheduled for next week, recurring tune-ups due — one dispatch board, one customer record, one billing flow.
14-day free trial · No credit card required
What's costing you time and money
These are the patterns we hear over and over from operators in your trade.
Emergency calls displace scheduled work without warning
A spring snap or motor failure has to be dispatched the same day. Without dispatch visibility, you're rebuilding the day on the phone while customers wait.
Quote-by-photo loses to next-day in-person quotes
Email-and-PDF quotes for a $1,500 opener replacement arrive two days after the customer asked. The competitor with branded SMS quotes wins.
Recurring tune-up plans rot in spreadsheets
Annual lubrication and balance checks slide a month, then six. Plan customers don't get reminded; recurring revenue evaporates.
Door + opener history lives in one tech's head
When a customer calls about the opener installed 4 years ago, you can't see model, capacity, or warranty without finding the original work order — if it exists.
Built for the way the work actually happens
Emergency-first dispatch
Inbound after-hours calls auto-route to the on-call tech with the customer's address and prior equipment data pre-loaded. Same-day spring breaks get covered without rebuilding the day.
Faster emergency response, fairer on-call rotation
Branded quote in 5 minutes from the truck
Photograph the door, build the quote from a service menu (residential opener, commercial sectional, panel replacement, broken spring), send by SMS. Customer signs from their phone.
30–50% faster acceptance vs PDF-by-email
Recurring tune-up plans that actually run
Annual or biannual tune-up contracts auto-generate work orders on the right cadence. Customer reminders fire 30 and 7 days out. Renewals trigger billing without office intervention.
Capture 90%+ of recurring revenue without manual follow-up
Per-door equipment register
Each customer has structured equipment records: door (manufacturer, panels, spring count), opener (model, capacity, year, warranty status), accessories. Service history attaches to the equipment, not just the customer.
Know what's installed before the truck rolls
Live on ServiceGrid in 5 days
Garage door operators move from paper or a generic CRM in less than a week without dropping calls.
- 01
Import customers + equipment register (day 1)
Export customer list with addresses and any equipment notes from your current tool. ServiceGrid imports name, address, phone, email, and free-form notes; equipment-specific fields (door model, opener brand, install date, spring count) populate as techs document on each visit.
- 02
Set up service menu + quote templates (day 2)
Translate your standard service rates and common installs (opener replacement, broken spring repair, panel replacement, weatherstripping, tune-up) into a service menu with line items. Build 4–6 quote templates for the most common jobs so techs build a quote in 5 minutes.
- 03
Roll dispatch + on-call live (days 3–5)
Onboard the dispatcher and one tech first. Move the next two weeks of scheduled work into the dispatch board. Configure on-call rotation. Day 5: paper schedule retires.
Garage Door questions
Ready to run a tighter garage door business?
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