For septic operators
Septic software that handles pumping, inspections, and installs from one platform
Track tank specs, last-pump dates, and inspection cycles per property. Schedule recurring pumps. Document Level-2 inspections for real-estate transactions with photo proof.
14-day free trial · No credit card required
What's costing you time and money
These are the patterns we hear over and over from operators in your trade.
Tank-specific data lives in your head or on paper
Tank size, lid count, baffle condition, last-pump date — all critical for the next visit. Without a structured equipment register, every visit re-discovers the property.
Real-estate inspection deadlines slip
Pre-sale septic inspections need to happen in 5–10 day windows during a real-estate transaction. Without tight scheduling and quick reporting, deals fall through.
Pumping cadence is unenforced
Most residential tanks need pumping every 3–5 years. Without automated reminders, customers forget — and your recurring revenue depends on customer memory.
Permits and compliance live in folders
State and county permits for installs, repairs, and replacements are spread across paper folders. When the inspector calls about the Smith property, finding the permit is a 30-minute scavenger hunt.
Built for the way the work actually happens
Per-property tank register
Each customer property has structured septic records: tank size (gallons), lid count, type (concrete, fiberglass, plastic), install date, last-pump date, baffle condition, drainfield specs. Service history attaches to the tank, not just the customer.
End the 'what size tank is this?' phone call
Real-estate inspection workflow
Pre-sale inspection template guides techs through dye tests, baffle inspection, drainfield evaluation, and capacity check. Output is a buyer/lender-ready PDF report typically delivered within 24 hours.
Win real-estate transaction inspection work — often the highest-margin job
Pumping cadence reminders
Each customer has a configured pumping cadence (3, 4, or 5 years). System auto-generates work orders on the right date and sends customer reminders. Renewal trips become predictable revenue.
Capture 70%+ of due-for-pumping revenue automatically
Permit + inspection lifecycle tracking
Tag jobs that need permits; track permit number, jurisdiction, status, and final inspector sign-off. Photo documentation of the permitted work attaches to the job. Re-permits a year later start with prior data already loaded.
Permit status visible in 1 click; no more 'who pulled the permit?' calls
Up and running in 5 days
Septic operators move from paper records and a single dispatcher's brain to ServiceGrid without losing in-flight work.
- 01
Import customers + tank register (day 1)
Export customer book with addresses and any tank notes from your current tool or paper records. ServiceGrid imports name, address, phone, email, free-form notes. Tank-specific fields (size, last-pump, type) populate as techs document on each visit.
- 02
Set up service menu + inspection templates (day 2)
Translate your service rates: standard pump (residential 1000-1500 gal), large pump (1500+ gal), commercial pump, real-estate inspection, repair, install. Build the inspection template with required photo points.
- 03
Roll dispatch + recurring cadence live (days 3–5)
Onboard the dispatcher. Move next month's calendar into the dispatch board. Configure 3/4/5-year pumping cadences per customer. Day 5: paper books retire.
Septic questions
Ready to run a tighter septic business?
Start your 14-day free trial. No credit card. Cancel anytime.