Customer portal

A customer portal your customers actually use

Magic-link access — no password, no account creation. Customers click a link in their email or text and see their quote, invoice, visit history, and payment options.

What's inside

  • No account required

    Every customer email and SMS includes a magic link with a signed token. Customer taps, sees their content, no login wall. Account-creation steps lose 30–50% of customers — we removed the wall.

    Benefit:Cut portal-engagement loss by 30–50%

  • Branded to your business

    Customer-facing pages render with your business name, logo, and colors — not ours. The customer's experience is your brand, not a generic platform.

    Benefit:Customers remember you, not the software

  • Quote review + acceptance

    Customers see the quote in a mobile-first page, ask questions, request changes, or accept. Accepted quotes convert to scheduled jobs with no office intervention.

    Benefit:Reduce manual quote follow-up by 70%

  • Invoice + payment

    Pay by card or ACH from the portal. Auto-receipt on success. Failed-card retry on a schedule. No customer needs to call the office to ask 'where's my invoice?'

    Benefit:Drop days-to-payment by 60–80%

  • Service history

    Every visit, every photo, every signed work order, every invoice lives in the customer's portal forever. They see exactly what was done, when, by whom.

    Benefit:Eliminate 'what did you guys do last year?' calls

  • Self-serve scheduling

    For one-off and add-on services, customers can request a time window from their portal. Selected windows auto-block the calendar. No phone tag.

    Benefit:Capture after-hours bookings the office would miss

Who this is for

  • Operators losing 30–50% of customers to account-creation walls
  • Teams flooded with 'where's my invoice?' and 'when are you coming?' calls
  • Businesses where customer experience is a competitive moat
  • Owners running referral-based growth that depends on positive customer touchpoints

Customer portal questions

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