Customer portal
A customer portal your customers actually use
Magic-link access — no password, no account creation. Customers click a link in their email or text and see their quote, invoice, visit history, and payment options.
What's inside
No account required
Every customer email and SMS includes a magic link with a signed token. Customer taps, sees their content, no login wall. Account-creation steps lose 30–50% of customers — we removed the wall.
Benefit:Cut portal-engagement loss by 30–50%
Branded to your business
Customer-facing pages render with your business name, logo, and colors — not ours. The customer's experience is your brand, not a generic platform.
Benefit:Customers remember you, not the software
Quote review + acceptance
Customers see the quote in a mobile-first page, ask questions, request changes, or accept. Accepted quotes convert to scheduled jobs with no office intervention.
Benefit:Reduce manual quote follow-up by 70%
Invoice + payment
Pay by card or ACH from the portal. Auto-receipt on success. Failed-card retry on a schedule. No customer needs to call the office to ask 'where's my invoice?'
Benefit:Drop days-to-payment by 60–80%
Service history
Every visit, every photo, every signed work order, every invoice lives in the customer's portal forever. They see exactly what was done, when, by whom.
Benefit:Eliminate 'what did you guys do last year?' calls
Self-serve scheduling
For one-off and add-on services, customers can request a time window from their portal. Selected windows auto-block the calendar. No phone tag.
Benefit:Capture after-hours bookings the office would miss
Who this is for
- Operators losing 30–50% of customers to account-creation walls
- Teams flooded with 'where's my invoice?' and 'when are you coming?' calls
- Businesses where customer experience is a competitive moat
- Owners running referral-based growth that depends on positive customer touchpoints
Customer portal questions
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